How to order
- Online orders – 24 hours a day
- Phone (+48 42) 649 28 28 - during our business hours ( 9 am – 4 pm)
- Fax (+48 42) 646 94 34 - 24 hours a day
- in Person - in our shop in Łódź, Poland - during working hours (9 am – 4 pm). We are looking forward to your visit.
The incoming orders (our online-Shop, fax, e-mail) are permanently checked. You should receieve our answer the same day or the next business day. Sometimes it may be delay in our response, especially before vacations, during trade shows, public holidays etc.
The following payment options are available:
Prepayment – T/T transfer to our bank account in EUR, USD, GBP, JPY or PLN
We will sent you our proforma invoice by e-mail. Please pay from your bank account to our bank account. The details we will send you in the proforma invoice. Bank charges for non-EU countries applies.
Please be patient when the pro-forma invoice does not arrive immediately after your order. The pro-forma invoice will be sent you after we have checked that all goods are ready for shipment. These goods will be reserved for you for a certain period of time. If a specific item will not be available within short time we will contact you.
Goods will be shipped after the pre-payment has been received. We will confirm when the shipment has been sent to you. You will receieve the tracking details.
If you have a valid PayPal account we will send you a PayPal invoice. You will be able to pay very easy from your PayPal account to our PayPal account.
PayPal is easy but please be aware the PayPal fees. They are the lowest for the payments in PLN . We will inform you about the PayPal charges. .
COD (Charge on Delivery) (available only within Poland)
We will send you the ordered goods by GLS courier. The forwarder will cash the billed amount plus the delivery charges:
- the cost of transportation by GLS - only PLN 12
- the cost of COD - only PLN 5